Terms & Disclosure Agreement

STRIX OPTIONS LLC

Comprehensive Terms & Disclosures Agreement

(Terms of Service – Trader Agreement – Billing & Payment Policy – Payout Policy – Risk Disclosure – Compliance Policy)

Website: strixoptionsfunding.com

Legal name: Strix Options LLC

1. Scope; Hierarchy; Updates

1.1 Scope. These Terms apply to all Strix products and services, including evaluation subscriptions, funded-account services, dashboards, support systems, APIs, payout workflows, and related third-party integrations.

1.2 Incorporated Policies. Our Privacy Policy, trading rules, payout criteria, and published program parameters are incorporated by reference. In the event of conflict, this Agreement controls unless expressly stated otherwise.

1.3 Updates and Notice. We may update these Terms at any time by posting revised Terms on this page. We may provide notice by email, dashboard message, checkout prompt, or other reasonable methods. Your continued use after posting and notice constitutes acceptance of revised Terms, to the fullest extent permitted by law.

1.4 Re-Acceptance on Material Changes. For material policy updates (including billing, dispute, payout, or compliance terms), we may require you to affirmatively re-accept updated Terms and/or Privacy Policy before new purchases, funding actions, or payout requests.

2. Definitions

For purposes of this Agreement:

• “Account” means your user account on our website or platform.
• “Evaluation Account” means a simulated/paper trading account used to determine eligibility.
• “Funded Account” means a live trading account in which Strix provides the trading capital.
• “Subscription” means a recurring paid evaluation plan billed on a periodic cycle.
• “Payment Failure” includes any declined, reversed, or unsuccessful recurring charge attempt.
• “Good Standing” means, at minimum, an active subscription without unresolved payment failures, unresolved disputes, or other payment/compliance restrictions.
• “Chargeback/Dispute” means a payment reversal inquiry or claim initiated through a card network, bank, or processor.
• “Related Account” means any account that we reasonably determine is connected by identity, payment instrument, device, IP, household, entity affiliation, referral linkage, operational control, or other risk indicators.
• “Payout” means any withdrawal approved and processed under Strix payout rules and compliance checks.
• “Third Parties” includes payment processors, brokers, platform providers, identity/KYC providers, tax/payment rail providers, and infrastructure vendors.

3. Eligibility; Account Integrity

3.1 Eligibility. You must be at least 18 years old (or legal age of majority where you reside), have legal capacity to contract, and provide accurate, current account information.

3.2 Single-User Access. Accounts are personal and non-transferable unless expressly authorized by Strix in writing. You are responsible for all activity under your credentials.

3.3 Security. We may suspend access for suspected compromise, unauthorized access, or security risk. You must notify us immediately of unauthorized activity.

4. Service Description; Program Nature

4.1 Evaluation Services. Evaluation programs operate in a simulated environment and are governed by plan-specific rules shown on our site/dashboard and in our rules pages.

4.2 Funded Services. Funded-account access and continuation are conditional on ongoing compliance with trading, payment, and platform rules.

4.3 No Guarantee. Access, progression, funded status, and payouts are not guaranteed and may be denied, paused, or revoked for rule violations, payment issues, compliance concerns, or abuse.

5. Fees, Billing, and Payment Authorization

5.1 Recurring Billing. Evaluation subscriptions renew automatically until cancelled. You authorize Strix and our payment providers to charge your selected payment method for recurring fees and related adjustments.

5.2 Amounts and Discounts. Introductory, promotional, referral, coupon, and retention offers may alter first charge and/or recurring charge amounts. Unless expressly stated, offers are limited, conditional, and revocable for abuse. We may correct obvious pricing or billing errors.

5.3 One-Time Retention Offers. We may provide one-time retention pricing adjustments on a subscription. Such offers may be restricted by account, user, email, subscription, risk profile, and prior redemptions.

5.4 Payment Methods. You must keep valid payment credentials on file. We may require payment-method updates to maintain service continuity.

5.5 Processor Dependence. Billing operations rely on third-party systems. We are not responsible for processor outages, declines, network delays, or bank/card decisioning beyond our control.

5.6 Billing Evidence and Merchant Descriptor. You authorize us to present account records, login history, IP/device data, plan selections, acceptance logs, and service usage/trading activity as evidence in response to payment disputes. You acknowledge charges may appear under Strix Options LLC or a substantially similar descriptor used by our authorized processor.

6. Payment Failures; Suspension; Closure Rights

6.1 Immediate Restriction on Failure. If a recurring payment fails, we may immediately suspend trading permissions, restrict account actions, and/or mark your account as not in good standing pending successful payment.

6.2 Repeated Failures. For repeated failed payments, we may escalate restrictions, including account closure, subscription termination, cancellation at the payment gateway, and blocking future use.

6.3 Access Gating. While not in good standing, we may block activation, redemption/lifeline actions, and other account privileges even if technical features remain temporarily visible.

6.4 Recovery and Reinstatement. Successful payment may restore some privileges at our discretion, subject to compliance review and any applicable hold periods.

6.5 Post-Cancel or Post-Close Charges. If a charge is captured after cancellation/closure due to processor timing, we may void or refund that charge in our discretion, and log corresponding account events.

7. Cancellation; End-of-Period and Immediate Closures

7.1 User Cancellation. If you cancel, recurring billing stops prospectively; your account may remain active through the then-current paid period and may close at or after period end.

7.2 Operational Scheduling. We may schedule closures for processing at or after the end of the billing period. Processing delays or retries due to technical issues do not waive our closure rights.

7.3 Immediate Closure Events. We may close accounts immediately for serious payment/compliance events, including repeated payment failures, unresolved or lost disputes, fraud indicators, sanctions concerns, or material terms violations.

8. Chargebacks, Disputes, and Payment Reversals

8.1 Dispute Effect. Any Chargeback/Dispute may trigger immediate trading suspension, payout holds, compliance review, and account restrictions.

8.2 Resolution Outcomes. We may resume access if a dispute is resolved in our favor and standing is restored. If a dispute is lost or remains unresolved, we may permanently restrict or close affected accounts and subscriptions.

8.3 Reversals and Offsets. We may reverse prior credits/benefits linked to disputed or refunded transactions, including but not limited to affiliate credits, promotional credits, and payout eligibility effects.

8.4 Administrative Review Window. We may enforce automated or manual closure/remediation for unresolved disputes after an internal review period.

8.5 Related-Account Enforcement. Where permitted by law, a Chargeback/Dispute on any account may be treated as a platform-level risk event, and we may suspend, close, or permanently ban any Related Account.

8.6 No Access While Disputed. During any unresolved Chargeback/Dispute, you are not entitled to funded privileges, new account creation, resets/lifelines, promotional benefits, or payout processing unless and until we confirm restored good standing.

8.7 Recovery Rights. To the fullest extent permitted by law, you remain liable for disputed amounts, reversals, processor penalties, and reasonable internal/external recovery costs (including collection costs and attorneys’ fees where recoverable).

8.8 Abuse and Fraud Referrals. We may report suspected payment abuse, friendly-fraud patterns, identity misuse, or coordinated chargeback activity to processors, financial institutions, fraud-prevention networks, law enforcement, and other appropriate parties as permitted by law.

8.9 Cumulative Remedies. Remedies in this Section are cumulative and not exclusive. Our election to apply, delay, or forgo any remedy in one instance does not waive any right in that or any other instance.

9. Payouts; Holds; Adjustments

9.1 Eligibility Conditions. Payouts require satisfaction of then-current payout rules, funded status, account standing, and any required compliance verifications.

9.2 Payout Holds. We may hold, delay, reject, reverse, or cancel payouts for payment issues, suspected abuse, dispute events, identity/tax/document deficiencies, trading-rule concerns, sanctions screening, legal requests, operational errors, or risk review.

9.3 Balance and Record Corrections. We may adjust account balances, drawdown references, payout records, and status fields to correct errors, enforce rules, or reflect approved/rejected payout operations.

9.4 Offsets. We may offset or deduct amounts owed to us from present or future payouts, including fees, reversed transactions, dispute losses, penalties, or other obligations allowed by law.

9.5 Timing. Payout timing is estimated only and may vary due to reviews, processor timelines, banking rails, holidays, technical incidents, or legal requirements.

10. Refunds, Credits, and Non-Refundable Fees

10.1 General Rule. Unless required by applicable law, subscription fees, activation-related fees, and similar service fees are non-refundable.

10.2 Discretionary Refunds. We may issue refunds or credits in cases such as duplicate billing, processor error, or service anomalies, but are not obligated to do so unless required by law.

10.3 Conditional Refund Actions. For refunded transactions, we may apply related account actions, including restrictions, closure, and reversal of transaction-linked benefits/credits.

11. Identity Verification, KYC/AML, Sanctions, and Tax

11.1 Identity Verification. We may require identity documentation (including government ID images and selfie checks) before, during, or after account usage, and especially before payout processing.

11.2 KYC/AML Controls. We may request additional information or documents at any time to satisfy anti-fraud, AML/CTF, sanctions, and financial crime controls.

11.3 Sanctions and Legal Blocks. We may deny service, freeze activity, block payouts, or close accounts where required by sanctions laws, legal process, law enforcement requests, or compliance obligations.

11.4 Tax Documentation. You are responsible for tax obligations and required filings. We may require tax forms and may withhold/report amounts where required by law.

12. Trading Rules and Prohibited Conduct

12.1 Rule Compliance. You must follow all applicable strategy, risk, consistency, payout, and account-operation rules published by Strix, as amended from time to time.

12.2 Prohibited Activity. Prohibited conduct includes, without limitation: fraud, identity misuse, market abuse, collusion, unauthorized account sharing/copying, rule circumvention across multiple accounts or entities, abuse of processor/platform vulnerabilities, improper or bad-faith Chargeback/Dispute activity, and any conduct we reasonably deem abusive or manipulative.

12.3 Enforcement. We may investigate, restrict, suspend, hold payouts, reverse credits, void trades/benefits, or terminate access based on available data and good-faith determinations.

13. Third-Party Providers; Platform Dependencies

13.1 Third-Party Services. We rely on third-party vendors for payment processing, trading systems, account operations, identity checks, banking rails, communications, and infrastructure.

13.2 Provider Failures. We are not liable for independent third-party outages, delays, inaccuracies, denials, policy changes, or service interruptions, though we may attempt reasonable remediation.

13.3 Records and Reconciliation. We may rely on internal logs and third-party records to determine status, enforce rules, and resolve disputes.

14. Data, Privacy, and Security

14.1 Privacy. Data practices are described in our Privacy Policy, which is incorporated by reference.

14.2 Security Measures. We use commercially reasonable safeguards but cannot guarantee absolute security of networks, platforms, or third-party systems.

14.3 Data Use for Enforcement. You authorize us to use account, trading, payment, risk, and compliance data to administer services, enforce rules, detect abuse, and meet legal obligations.

15. Risk Disclosure

15.1 Trading Risk. Trading options and derivatives involve substantial risk. Losses can occur rapidly, and prior performance is not predictive of future outcomes.

15.2 No Advice. Nothing provided by Strix constitutes investment, legal, accounting, or tax advice.

15.3 Simulation vs. Live Conditions. Simulated/evaluation environments and live environments may differ materially in fills, slippage, liquidity, latency, and outcomes.

16. Suspension and Termination

16.1 Suspension Rights. We may suspend or restrict part or all services immediately, with or without prior notice where permitted by law, for payment risk, dispute activity, rule violations, fraud indicators, security concerns, legal obligations, risk-management considerations, or operational protection.

16.2 Termination Rights. We may terminate accounts/services at our discretion where permitted by law, including for repeated violations, suspected abuse, unresolved risk/compliance concerns, or other material Terms concerns.

16.3 Platform Bans and Related Accounts. For serious payment abuse (including chargeback abuse), fraud risk, or repeated material violations, we may impose permanent platform bans and deny re-entry under the same or any Related Account, identity, payment method, entity, or access profile.

16.4 Effect of Termination. Termination may include closure of linked/Related Accounts, cancellation of subscriptions, cancellation of pending payouts or rewards where permitted by law, continued holds/offsets, denial of future services, and preservation of records for legal/compliance purposes.

17. Limitation of Liability; Indemnification

17.1 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRIX’S TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO STRIX IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

17.2 Excluded Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRIX SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

17.3 Indemnity. You agree to indemnify and hold Strix, its affiliates, and personnel harmless from claims, losses, liabilities, and expenses arising from your breach, misuse, unlawful conduct, or third-party rights violations.

17.4 Enforcement Costs. To the fullest extent permitted by law, if we must enforce these Terms against payment abuse, fraud, or recovery obligations, you are responsible for reasonable enforcement and recovery costs, including third-party collection and legal costs where recoverable.

18. Governing Law; Dispute Resolution

18.1 Governing Law. These Terms are governed by Pennsylvania law, without regard to conflict-of-law principles.

18.2 Arbitration and Class Waiver. Except where prohibited by law, disputes shall be resolved by binding arbitration in Pennsylvania under AAA rules. Arbitration must proceed on an individual basis only. To the fullest extent permitted by law, you and Strix waive jury trial rights and any right to bring or participate in class, collective, consolidated, representative, private-attorney-general, or mass-action proceedings. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, enforceability, or validity of this arbitration provision.

18.3 Informal Resolution First. Before filing arbitration (or a court claim where arbitration is unavailable), the claimant must send written notice describing the dispute and requested relief to support@strixoptionsfunding.com and allow thirty (30) days for good-faith resolution discussions.

18.4 Time Limit for Claims. To the fullest extent permitted by law, any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim arose, or it is permanently barred.

18.5 Equitable Relief. Nothing prevents either party from seeking temporary or injunctive relief in a court of competent jurisdiction to prevent immediate harm, unauthorized access, misuse, fraud, or IP/confidentiality violations.

19. Miscellaneous

19.1 Force Majeure. We are not liable for delays/failures caused by events beyond reasonable control, including outages, provider failures, cyber incidents, and government actions.

19.2 Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with financing, merger, sale, or restructuring.

19.3 Survival. Provisions that by their nature should survive termination will survive, including payment obligations, offsets, dispute/chargeback remedies, indemnification, limitation of liability, and dispute resolution provisions.

19.4 Severability; Waiver. If any provision is unenforceable, remaining provisions remain effective. A failure to enforce any provision is not a waiver.

19.5 Interpretation. Headings are for convenience only and do not limit interpretation. References to rights/remedies are cumulative and non-exclusive.

20. Contact

For billing, support, compliance, payout, and legal inquiries:

Email: support@strixoptionsfunding.com

For program-specific trading constraints, see our Trading Rules. For personal data handling, see our Privacy Policy.