Privacy Policy

STRIX OPTIONS LLC

Privacy Policy

Website: strixoptionsfunding.com

Legal name: Strix Options LLC

1. Introduction

Strix Options LLC (also referenced as “Strix Options,” “Strix,” “Company,” “we,” “us,” or “our”) is a Pennsylvania limited liability company. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit strixoptionsfunding.com (the “Site”) and use our services (the “Services”).

This Policy is intended to align with statements made in our FAQ, Rules, and Terms & Disclosure Agreement, including how we handle identity verification (KYC), payout processing, and tax reporting.

2. Who We Are (Data Controller)

Strix Options LLC is the data controller for personal data collected through the Site, unless otherwise stated. You can contact us at support@strixoptionsfunding.com.

3. Information We Collect

A. Account & Profile Information

• Name and contact details (such as email address)
• Account identifiers and authentication data (such as login credentials or magic-link identifiers)
• Support communications and attachments you send us

B. Identity Verification (KYC) Information (When Required)

We may require identity verification to help prevent fraud and to comply with legal and financial compliance obligations. In practice, this is typically required before your first payout. In some cases, it may also be required before certain purchases, account changes, or other actions.

KYC information may include:

• Government-issued photo identification
• Date of birth
• Address and/or proof of address
• Selfie/camera capture and liveness checks (where supported by the verification provider)
• Verification results, status, and audit logs (e.g., pass/fail, manual review, re-verification triggers)

If verification fails or is incomplete, we may ask you to reverify (for example, if your first attempt is unclear or details changed). Trading access may remain available, but payouts and certain actions may be blocked until KYC is completed.

C. Payout & Payment Information (When Applicable)

If you qualify for and request a payout (or we otherwise need to process payments related to the Services), we may collect:

• Bank account details and payment routing information
• Payment risk signals and payout review outcomes (e.g., mismatch flags, compliance holds)
• Transaction metadata (amounts, dates, status, payout method)

Payouts can be held for compliance review, KYC/tax verification, or payment risk review, including if payout details do not match or appear inconsistent.

D. Tax Information (When Required)

We may collect tax documentation to comply with applicable tax laws and reporting obligations. This may include taxpayer classifications and forms such as W-9, W-8BEN, and other jurisdiction-specific forms.

If you are a U.S. taxpayer and you receive $600 or more in payouts in a calendar year, you may receive Form 1099-NEC as required by law. Forms are typically issued by January 31 for the prior year. Where fees apply, reporting may reflect gross amounts.

We do not provide tax advice. You should consult a tax professional for guidance on filing and reporting.

We generally do not withhold taxes from payouts; however, where required by law we may withhold and/or delay payouts until proper tax documentation is provided.

E. Trading/Performance Information

Evaluation and simulated trading activity is recorded in systems operated by our third-party evaluation platform provider (for example, TickSage). We may receive and store limited performance metrics necessary to operate the program, determine eligibility, enforce rules, prevent abuse, or process payouts. We do not store raw trade execution history in our own systems as a primary record.

F. Automatically Collected Information (Site/Device Data)

When you access the Site, we may collect:

• IP address, browser type, device identifiers, operating system
• Referrer URLs, pages viewed, session interactions, and approximate location (derived from IP)
• Cookies and similar technologies (see Section 11)
• Security logs (e.g., rate limiting, fraud signals, and abuse prevention)

G. Legal Acceptance & Checkout Records

We may collect records of legal-policy acceptance and checkout activity, including acceptance timestamps, policy version, IP address, user agent/device metadata, plan/order identifiers, and related account activity needed to administer purchases and respond to disputes.

H. Dispute, Chargeback, and Fraud-Review Records

Where relevant, we may collect and retain payment-dispute records (including chargeback event details), payment lifecycle events, authentication and access logs, and account-usage evidence used to investigate abuse, respond to card/bank disputes, and protect the platform.

4. How We Use Information

We use information for purposes that include:

• Providing the Services, account creation, authentication, and customer support
• Processing subscriptions, payments, and payouts
• Identity verification (KYC), fraud prevention, abuse prevention, and security
• Compliance with legal obligations (including AML/sanctions screening and tax reporting)
• Enforcing our Terms, rules, and program requirements
• Monitoring, debugging, and improving Site performance and reliability
• Sending operational and transactional communications
• Marketing communications where permitted (with opt-out)
• Responding to payment disputes/chargebacks and preserving evidence for platform protection
• Managing policy updates, user notice flows, and re-acceptance prompts when required

We do not sell your personal information.

5. Legal Bases (GDPR/UK GDPR)

If you are located in the EU/EEA or UK, we process personal data under one or more lawful bases such as:

• Contract (to provide the Services)
• Legal obligation (KYC/AML/sanctions, tax laws)
• Legitimate interests (fraud prevention, security, product improvement)
• Consent (where required for certain marketing or cookies)

6. How We Share Information

We may share information in the following circumstances:

• Service providers that help us operate the Services (e.g., payment processors, identity verification vendors, hosting, analytics, email delivery).
• Compliance and legal where required by law, regulation, legal process, or to protect rights, safety, and prevent fraud.
• Payment/dispute networks (e.g., processors, card networks, and banks) when needed to process transactions, investigate fraud, and respond to chargebacks/disputes.
• Business transfers in connection with a merger, acquisition, restructuring, or asset sale.

Examples of vendors we may use include payment processors (payments), Plaid (bank/tax/KYC collection or verification), Mercury (payout rails), and TickSage (evaluation platform). These third parties process information under their own privacy policies and contractual obligations.

If you interact with us via third-party platforms (e.g., Discord or social networks), those interactions are subject to the third-party platform’s policies.

7. International Transfers

We may process and store information in the United States and other countries. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses.

8. Data Retention

We retain personal data only as long as reasonably necessary for the purposes described in this Policy, including providing the Services, resolving disputes, enforcing agreements, and meeting legal, compliance, and tax obligations.

KYC and tax documentation may be retained for longer periods where required by law, contractual obligations, or compliance programs. When retention is no longer necessary, we delete or de-identify data where feasible.

9. Security

We use commercially reasonable safeguards, which may include:

• Encryption in transit (TLS) and secure infrastructure
• Access controls and internal least-privilege practices
• Monitoring and abuse prevention controls
• Vendor due diligence and contractual protections

No system is 100% secure. We cannot guarantee absolute security, especially for third-party platforms we do not control.

10. Automated Decision-Making

We may use automated systems to evaluate rule compliance and determine eligibility based on program criteria and performance metrics. We do not use automated decision-making based on sensitive traits such as race, religion, or health information.

11. Cookies and Tracking

We may use cookies and similar technologies for:

• Core Site functionality and security
• Analytics and performance measurement
• Remembering preferences

You can control cookies through your browser settings. Disabling cookies may impact Site functionality.

12. Your Privacy Rights

A. U.S. State Privacy Rights

Depending on your state of residence, you may have rights to access, delete, correct, or obtain a copy of certain personal data. We do not sell personal information.

B. EU/UK Rights

If you are in the EU/EEA or UK, you may have rights including access, rectification, erasure, restriction, objection, and data portability.

To exercise rights, contact support@strixoptionsfunding.com. We may verify your identity before fulfilling requests.

13. Children’s Privacy

The Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates on this page.

For material changes, we may also notify users by email, in-product notices, or checkout prompts and may require re-acceptance before certain new purchases or account actions.

15. Contact

Strix Options LLC

Email: support@strixoptionsfunding.com